Terms and Conditions

Detailed below are the terms of the agreement between you, the holiday maker (The Client) and the owners or their representative, hereinafter called ‘The Owner’. Please read this information carefully. The party leader (who must be over 18 years old) signs the booking form on behalf of the entire party and this contract comes into existence on the date shown on the acknowledgement and confirmation invoice issued by us. Please note that we do not send reminders and failure to pay the full holiday cost when due will result in our treating the booking as cancelled by you.

  1. At no time can the number of people staying at the property exceed the maximum number allowed. The maximum number to reside in the property must not exceed the number of people on the booking form unless The Owner has given his written permission.
  2. The property is offered for holiday rental subject to confirmation by The Owner or their representatives.
  3. The Owner is happy to accept a telephone/email booking and will hold the reservation for a maximum of 7 days pending receipt of 25% non refundable deposit and signed booking form.
  4. In the event of a booking less than 8 weeks prior to arrival, the full amount is payable at the time of booking.
  5. Cancellation is accepted from the date that the written confirmation is received by The Owner and incurs the following charges :
    1. less than 1 month prior to arrival » 100% of rental payable
    2. 6 weeks prior to arrival » 60% of rental payable
    3. 8 weeks prior to arrival » 40% of rental payable
    4. more than 8 weeks » the deposit of 25%
    5. If after cancellation The Owner is able to re-let the property, the appropriate amount will be refunded at The Owner’s discretion.
  6. Any chargeable exepnses arising during the rental period should be settled with The Owner before departure.
  7. A security deposit of £100 for each rental period is required in case of, for example, damage to the  property or its contents. However, the sum reserved by this clause shall not limit The Client’s liability to The Owner. The Owner will account to the client for the security deposit and refund the balance due, normally within three weeks of the end of the rental period.
  8. The Client agrees to pay for any breakages, losses or damage to the property and/or its contents caused or arising during the letting period.
  9. The Client shall provide proof of adequate insurance protection for the period of letting to cover breakages, damage and losses to the property and/or its contents as laid out in clauses 7 and 8.
  10. The rental period shall commence at 4.00pm on arrival date and finish at 10am on departure date. The Owner shall not be obliged to offer accomodation before the time stated and The Client shall not be entitled to remain in occupation after the time stated.
  11. The Client agrees to be a considerate tenant and to take good care of the property and to leave it in a clean and tidy condition after the rental period. Although a final clean is included in the prices The Owner reserves the right to make a retention from the security deposit to cover additional cleaning costs if The Client leaves the property in an unacceptable condition. The Client also agrees not to act in any way, which would cause disturbance to those residents in neighbouring properties.
  12. The Client shall report to The Owner without delay any defects in the property or breakdown in equipment, plant, machinery or appliances in the property or garden. Arrangements for repair or replacement will be made as soon as possible.
  13. The Owner shall not be liable to The Client: For any temporary defect or stoppage in the supply of public services to the property nor in respect of any equipment, plant, machinery or appliances in the property or garden.
    For any loss, damage or injury which is the result of adverse weather conditions, riot, war, strike or other matters beyond the control of The Owner.
    For any loss, damage or inconvenience caused to or suffered by The Client if the property shall be rendered unavailable as a result of circumstances beyond the control of The Owner.
  14. Under no circumstances shall The Owner’s liability to The Client exceed the amount paid to The Owner for the rental period.
  15. In the event of dispute The Client and The Owner will endeavour to reach a fair and just settlement.